Project Manager

Ongoing general responsibilities for SP Program:

• Assist with ongoing recruitment, hiring, training and monitoring the performance of SPs. 
• Maintain SP database (headshots, resumes, demographic & biographical info, consent forms).
• Assist facilitation of annual professional development training for SPs (bias mitigation, verbal feedback, communication skills checklists, comment writing).
• Proctor, lead student orientations, and provide day-of management for programs involving SPs.

Ongoing project specific responsibilities for SP Program and individual outside client projects:

• Instructional and operational aspects to include the recruitment, hiring, training and evaluation of standardized patients, and other assigned staff (proctors, control techs), maintaining accurate accounting of work hours for SPs & other assigned staff.
• Staffing (proctors, SPs, orientation leaders) assigned projects.
• Preparation, review, and modification of case bios, checklists, running scripts, orientation scripts, schedule matrices.
• Assists in case design and development.
• Updating and maintaining documents (per-project) for SPs/trainers/proctors: case bios, checklists, information/sign-in sheets & manuals for SPs and proctors. 
• Maintain/submit per-project payroll records. 
• Project specific standardized patient training, including case portrayal, PE technique (with faculty), history and communication skills checklist standardization, and verbal feedback. 
• SP performance review, ongoing review of inter-rater reliability, continuous quality improvement.
• Other duties as assigned

• Bachelor’s degree in a health care discipline, education, theater or related field or an equivalent combination of education and experience. 
• Minimum of five years of experience in use of standardized patients in medical education; specifically clinical skills assessment and learner feedback.
• Experience with clinical skills assessment (OSCE) management.
• Knowledge and proficiency in Microsoft Office Suite and other software as required by the department. 
• Outstanding interpersonal skills; a team player, with proven ability to work effectively and communicate professionally with a wide variety of individuals.
• Ability to interpret, comprehend and transmit complicated and detailed instructions.
• Excellent organizational and analytical skills.
• Able to perform duties independently, within needed timeline and with a minimal need for direct supervision.
• Knowledge of simulation/acting skills

Please note: This position requires work both on-site at Einstein’s campus in the Bronx, as well as travel to outside client’s locations in around the five-boroughs of New York City. As well, flexibility of schedule is required to be able to provide support to SP Programs as they are scheduled.

This position’s full-time status could change to part-time, with 6 months’ notice, contingent upon contracts with outside clients